GENERAL INFORMATION

Check-in: hand-over of the keys from 5:00pm.
Check-out: return of the keys within 10:00am.
For arrivals before 5pm it is possible to use amenities such as: swimming pool, solarium, bar, beach, sport courts, mini-club and entertainment.
Valid documents of all Guests, minors of all ages included, are required at check-in.

DAY-USE AND LATE CHECK-OUT

It is possible to book on site a day-use room (more then 6 hours) or ask for a late check-out (within 6 hours). Service subject to availability and at an additional cost.

BOARD TYPES

BB
– Bed and Breakfast.
– Includes: breakfast.
HB
– Half Board.
– Includes: breakfast + dinner (drinks not included).
FB
– Full Board.
– Includes: breakfast + lunch and dinner (drinks not included).

FIRST AND SECOND ROW ON THE BEACH

An umbrella and two sun loungers in the first or second row on the beach can be booked on site and at an extra charge, service is subject to availability.
Per week: First row €280.00 | Second row €210.00

DEPOSIT AND FINAL PAYMENT

– a 30% deposit of the whole amount is necessary to confirm the room.
– Final payment during check-in.

CANCELLATION POLICY

– Up to 30 days before your scheduled arrival date: no penalty.
– From 29 to 14 days prior to your scheduled arrival date: 30% fee of your total amount.
– From 13 to 4 days prior to your scheduled arrival date: 50% fee of your total amount.
– From 3 days up to the arrival date: 100% of your total amount.
– No show or early check-out: 100% fee of your total amount.
This information is valid for the main rate. For special rates (e.g. prepaid or insured rate), please refer to the cancellation policy in your quotation.

SPECIAL REQUESTS

Any requests made during the booking phase relating to preferences or particular needs (e.g. room on the 1st floor), are only subject to availability and not guaranteed.

INFANT

Infant: 0-2 years of age.
– Mandatory infant supplement: €20.00 per night (cot included).
– Limited number of pushchairs available, €10.00 per day (a €50.00 deposit per pushchair is required).

BABY’S ROOM

On your holiday use our baby’s room, accessible all day (night on request), equipped with sink, refrigerator, bottle warmer, microwave oven, blender, sterilizer, dishes, napkins and chairs. During restaurant opening time, cooked and non-processed basic products are also available: vegetable stock, vegetable soup, fresh sauce, tiny pasta, boiled meat and fish, fresh fruit, yogurt, hazelnut cream, jams, dried rusts and single-dose biscuits. Fresh or powdered milk, homogenized or other baby-specific products are excluded.

TAKE-AWAY LUNCH

If you would like to go on a one-day trip, you have the possibility to take with you a packed lunch, that will replace the meal at the restaurant. The take-away lunch needs to be ordered at the reception the day before within 6pm.
The packed lunch is also available as extra meal at the price of €20.00 per person.

BEACH TOWELS

Do not worry about bringing your own beach towel, these are available for free during (a deposit is requied) with a midweek change included.
It is possible to request a new beach towel, in addition to the weekly change included, at a cost of €2.50 per change.

WI-FI

The free of charge Wi-Fi service is available in the Resort.

BICYCLES

From the hotel reception you can rent a bicycle to discover nearby beaches or tourist centers.

PARKING

The carpark of the Resort has limited available space, it is unsupervised but monitored with video surveillance.
Free parking is available outside and nearby the Resort.
Service upon request and with additional cost:
€15.00 per night (June 6th – September 11th). | €10.00 per night (during the remaining periods).

SERVICES UPON REQUEST

Some services are only available at an extra charge upon request or with reservation (e.g. doctor).

LAUNDRY AND IRONING

Please contact the reception desk for information and prices regarding the ironing service. A coin-operated washing machine and dryer are available on site.

PETS

Only a limited number of pets is allowed in our Club Hotel and a request during reservation is needed.
Allowed pets: dogs, cats, rabbits, and small birds. They must weigh max. 10kg. The price is €20.00 per day per animal.
Transport box or a leash are mandatory. Animals cannot access the beach, sport courts, playground, bar, restaurant, and private beach property.
According to our regional law, all animals do not have access to the beach, except for dedicated dog beaches, from 8am to 8pm.
A dog beach is present not far from Resort.

EXTRA MEALS

Extra lunch or dinner can be booked at the reception and are mandatory for all occupants of the room, unless otherwise authorized by management.

ALLERGIES, INTOLERANCES OR DIETARY PREFERENCES

To ensure a pleasant and personalized stay, guests are required to report any allergies, intolerances, or dietary preferences at the time of booking. The Resort pays special attention to managing specific dietary needs. We carefully accommodate vegan and vegetarian guests, as well as those with gluten, dairy, or other food intolerances. However, please note that although every precaution is taken, the kitchen does not have a separate area for the preparation of gluten-free foods; therefore, the complete absence of cross-contamination in non-packaged products cannot be guaranteed.
An additional fee, to be paid on site, applies per person per night for guests who require special products or dishes suitable for gluten-free, lactose-free, or other specific diets. The fee is: €3.00 (BB), €4.00 (HB), and €5.00 (FB).

MONEY CARD

Payments at the Bazaar, the bar and in the restaurant are made using a pre-paid card, which can be activated at the reception and allows you to enjoy your stay without carrying cash.
The money card is issued with a deposit of €5.00 and can be recharged with any amount using cash, credit card or debit card. Any left-over amount, including the deposit will be refunded once the card is returned.

TOURIST TAX

The municipality of Orosei requires the payment of a tourist tax which amounts to €1.20 per person per night. Exemptions are available according to municipal laws. The price and the periods of application of the tax can vary depending on new regulations issued by the town of Orosei.
For information visit www.comune.orosei.nu.it

ACCEPTED PAYMENT METHODS

Cards: Debit card, American Express, Visa, Euro/Mastercard.
Cash: maximum €4,999.00 for italians, €15,000.00 for foreign citizens.

PUBLIC BUS

A public urban service bus ARST, whose stop is 1,500m from the Resort, is a convenient way to reach the centre of Orosei, Galtellì, La Caletta, Budoni, San Teodoro and Olbia.
For information and costs visit www.arst.sardegna.it

PRIVATE BUS

A private bus in partnership with the Resort, provides daily service to reach even more comfortably beaches and residential areas.

HOW TO REACH US

AEROPLANE
Olbia Costa Smeralda Airport (OLB)
– 73km | 60 minutes by car.
Alghero-Fertilia Riviera del Corallo Airport (AHO)
– 194km | 140 minutes by car.
Cagliari Elmas Airport (CAG)
– 224km | 150 minutes by car.

FERRY
Port of Olbia
– 75km | 60 minutes by car.
Port of Golfo Aranci
– 93km | 80 minutes by car.
Port of Arbatax
– 100km | 120 minutes by car.
Port of Porto Torres
– 190km | 140 minutes by car.
Port of Cagliari
– 229km | 160 minutes by car.

TRANSFER FROM/TO OLBIA

– Airport or port of Olbia: €130.00 each way (1-3ppl).
– Airport or port of Olbia: €190.00 each way (4-5ppl).
– Airport or port of Olbia: €220.00 each way (6-8ppl).
– Child car seat upon request.
– Additional charge for night service (from 8pm to 7.30am) +20% each way.
– All rates are inclusive of VAT and must be paid on site.
– In case of no-show or cancellation within 48 hours of the service, full payment is required.
Transfer must be confirmed 10 days before your arrival date. You also must communicate from which port/airport you start your journey and the time of your departure/arrival.

PLEASE NOTE

– There are no toilets, showers and a bar on the beach.
– Opening times and some services may change according to the season.
– All prices are in Euro and VAT is already included.
– Included meals that are not enjoyed cannot be reimbursed.

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